Privacy policy

Privacy policy

Victoria Consultancy Agency

Our contact details 

Name: Patricia Plummer

Address: 90 High Street, Newmarket, Suffolk, CB8 8FE

Phone Number: 07878 166252

E-mail: plummer@vcagency.co.uk

The type of personal information we collect 

We currently collect and process the following information:

• Personal identifiers, contacts, and characteristics (for example, name and contact details)
• Necessary information is required to allow us to support and deliver our services effectively.

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

We use the information that you have given us to:

• to analyse website usage to enable us to make improvements, and to email, you about other directly related products and services we think may be of interest to you based on our understanding of your legitimate interest.
• to personalise your visits to our website. If you submit your information to us on a contact form with interest in accessing Victoria Consultancy Agency Ltd. services.
• to provide HR services to your company or employing company in line with client agreements made with the company.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are: 

a) Your consent. You can remove your consent at any time. You can do this by contacting:  plummer@vcagency.co.uk

b)  We have a legitimate interest.

How we store your personal information 

Your information is securely stored. 

Personal information will be kept in line with legislative requirements.  

We are committed to ensuring that your information is secure. In order, to prevent unauthorised access or disclosure we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Your data protection rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information. 

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances. 

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances. 

Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at plummer@vcagency.co.uk if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at Victoria Consultancy Agency Ltd plummer@vcagency.co.uk 

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:            

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk